Donor Inquiry

We are here to help answer questions pertaining to specific financial donation topics. Please contact us if you need assistance concerning:

  • Tax receipt acknowledgments

  • Donation refunds due to overcharges, etc.

  • Gifts from the Legacy tribute cards (“In Honor of” or “In Memory of” donations)

  • Donor information updates

  • Gift designation changes

  • Monthly donation pledge, recurring gift changes, updates, etc.

View Sponsorship packages and benefits here.

Contact HomeAid at 949-777-1660 between the hours of 9:00 am to 5:00 pm (PT), Monday through Friday. Or, you can send your inquiry or request by submitting the form below. Please provide as much information as possible with your initial inquiry to expedite the resolution of your issue. Specifically, please provide the following information (and please do not include a credit card number in your email request):

If you need to make changes to your donor account involving a new or changed credit card, please call 949-777-1660 between the hours of 9:00 am to 5:00 pm (PT), Monday through Friday. Donors who have made donations through their local HomeAid affiliate should contact their HomeAid affiliate for assistance with their issues. Find your local HomeAid affiliate.

Thank you for donating to HomeAid!